Last Updated: September 17, 2026
- INTRODUCTION
Welcome to Freelance Market Shop.
These Terms & Conditions (“Terms”) govern your access to and use of freelancemarketshop.com (the “Website”) and the services, features, and resources made available through Freelance Market Shop.
Freelance Market Shop is a business operated by 9368-8232 Quebec ESA INC., a company incorporated in Quebec, Canada, with operations in El Salvador.
By accessing the Website, creating an account, submitting a project, requesting a quote, engaging with a freelancer, applying to join our freelance network, or otherwise using our services, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use the Website or our services.
These Terms should be read together with our Privacy Policy, Refund & Cancellation Policy, and, where applicable, our Freelancer Terms and any project-specific agreement, quote, proposal, or other terms provided to you.
- DEFINITIONS
For purposes of these Terms:
“Freelance Market Shop,” “we,” “us,” or “our” refers to 9368-8232 Quebec ESA INC. and the Freelance Market Shop business and platform.
“Website” refers to freelancemarketshop.com and any related pages, forms, features, or digital services operated by us.
“User,” “you,” or “your” refers to any person or business accessing or using the Website or our services.
“Client” refers to a User seeking services, freelance talent, project support, or other professional expertise through Freelance Market Shop.
“Freelancer” refers to an independent professional who applies to, participates in, or is considered for inclusion in the Freelance Market Shop network.
“Project” refers to a specific assignment, engagement, initiative, or set of services requested by a Client.
“Quote” refers to a customized price proposal or estimate prepared in connection with a Project.
“Services” refers to the professional, digital, creative, marketing, technology, consulting, and other services made available through Freelance Market Shop.
- ABOUT FREELANCE MARKET SHOP
Freelance Market Shop provides a business-focused way for Clients to find specialized freelance expertise and digital services.
Depending on the Client’s needs, the Website may allow Users to:
- Explore and request Services
- Search for or review freelance expertise
- Submit a Project
- Request a customized Quote
- Receive recommendations regarding Services or freelance professionals
- Communicate with Freelance Market Shop regarding a potential Project
- Apply to join the Freelance Market Shop network as a Freelancer
Our Business Strategy Team may review project requirements, help define the scope of work, identify relevant areas of expertise, and coordinate the preparation of a customized solution or Quote.
Freelance Market Shop is not required to accept every Project, service request, Freelancer application, or proposed engagement.
- USE OF THE WEBSITE
You agree to use the Website only for lawful purposes and in accordance with these Terms.
You may not use the Website to:
- Violate any applicable law or regulation
- Provide false, misleading, or fraudulent information
- Impersonate another person or business
- Attempt to gain unauthorized access to accounts, systems, or information
- Interfere with the operation or security of the Website
- Upload malicious code, viruses, or harmful materials
- Use the Website to harass, abuse, threaten, or harm others
- Infringe intellectual property, privacy, or other rights of third parties
- Use automated methods to scrape, copy, collect, or extract Website content without authorization
- Use the Website for activities that are unlawful, fraudulent, or otherwise prohibited by these Terms
We reserve the right to restrict, suspend, or terminate access where we reasonably believe that a User has violated these Terms or misused the Website.
- USER ACCOUNTS
Certain features may require you to create an account.
When creating an account, you agree to provide accurate, current, and complete information and to keep that information updated when necessary.
You are responsible for:
- Maintaining the confidentiality of your account credentials
- Keeping your account information accurate
- Taking reasonable steps to protect your account
- All activity conducted through your account, subject to applicable law
You must notify us if you believe that your account has been accessed or used without authorization.
We may suspend or restrict an account where necessary to protect the Website, other Users, or our business.
- PROJECT SUBMISSIONS
Clients may submit Project information through the Website or through other communication channels provided by Freelance Market Shop.
Project information may include:
- Project objectives
- Services requested
- Business information
- Budget range
- Timeline
- Technical or creative requirements
- Additional instructions
- Supporting documents or files
You are responsible for ensuring that information submitted to us is accurate and that you have the right to provide any materials or information included with your submission.
Submitting a Project does not create an obligation for Freelance Market Shop to accept the Project, provide a Quote, or commence work.
We may contact you to request additional information or clarification before determining the appropriate Services, scope, or next steps.
- SERVICES AND PROJECT SCOPE
Services offered through Freelance Market Shop may include marketing, SEO, paid advertising, content, social media, web development, design, branding, automation, AI and digital innovation, analytics, and other specialized areas.
The availability of Services may change over time.
A Service description displayed on the Website is provided for general informational purposes. The actual scope of a Project will depend on the requirements communicated by the Client and the terms included in the applicable Quote, proposal, agreement, or other project documentation.
Where a Project requires multiple areas of expertise, Freelance Market Shop may recommend a combination of Services or professionals.
- QUOTES AND PROPOSALS
Because Projects may vary significantly in scope and complexity, many Services are provided on a quote-based basis.
A Quote may include information such as:
- Services included
- Project scope
- Deliverables
- Estimated timeline
- Fees
- Payment requirements
- Client responsibilities
- Other applicable project conditions
A Quote is based on the information available to us at the time it is prepared.
If the scope, requirements, deliverables, timeline, or other material circumstances change, the Quote may need to be revised.
A Quote does not become a binding Project commitment until it has been accepted in accordance with the terms stated in the applicable Quote or project agreement.
- PROJECT APPROVAL AND PAYMENT
Before a Project begins, the Client may be required to approve the applicable Quote, proposal, agreement, or other project terms and complete any required payment or deposit.
Payment instructions, amounts, deadlines, and applicable conditions will be communicated as part of the relevant Project documentation.
Unless otherwise stated in writing, Freelance Market Shop is not obligated to begin work before the applicable approval and payment requirements have been satisfied.
Additional Services or work outside the agreed scope may require a revised Quote or separate approval.
- FREELANCE TALENT AND PROFESSIONAL SERVICES
Freelance Market Shop may connect Clients with freelance professionals whose skills and experience may be relevant to a Project.
Our matching or recommendation process may consider factors such as:
- Areas of expertise
- Services offered
- Relevant experience
- Industry experience
- Portfolio or work samples
- Availability
- Project requirements
Being included in the Freelance Market Shop network does not guarantee that a Freelancer will receive Projects.
Likewise, the availability of a Freelancer or recommendation of a Freelancer does not constitute a guarantee of a particular outcome, performance level, business result, or Project result.
The specific responsibilities of Freelance Market Shop, the Client, and any Freelancer involved in a Project will depend on the applicable Quote, agreement, or project structure.
- INDEPENDENT PROFESSIONALS
Freelancers participating in the Freelance Market Shop network are independent professionals and are not automatically employees, partners, joint venturers, or agents of Freelance Market Shop solely because they participate in the network.
Participation in the network does not create an employment relationship between Freelance Market Shop and a Freelancer.
Where a Project involves a Freelancer, the applicable project documentation will determine the relevant scope, responsibilities, deliverables, and commercial terms.
Additional requirements applicable specifically to Freelancers may be set out in the Freelancer Terms.
- CLIENT RESPONSIBILITIES
Clients are responsible for providing the information, materials, access, approvals, feedback, and other cooperation reasonably required to complete a Project.
Delays caused by missing information, delayed approvals, unavailable access, changes in requirements, or other Client-related circumstances may affect Project timelines.
Clients are also responsible for ensuring that any materials, content, trademarks, images, data, documents, or other information they provide may legally be used for the intended Project.
- USER CONTENT AND MATERIALS
You may submit or upload content, documents, images, text, data, trademarks, files, or other materials in connection with your use of the Website or Services (“User Content”).
You retain ownership of your User Content, subject to any rights granted to us or our service providers as reasonably necessary to provide the requested Services.
By submitting User Content, you represent that you have the necessary rights or permissions to provide and use that material for the relevant purpose.
You grant Freelance Market Shop and applicable service providers a limited right to use, reproduce, process, transmit, or store User Content only as reasonably necessary to operate the Website, evaluate requests, communicate with you, prepare Quotes, and provide or coordinate requested Services.
Additional intellectual property terms may apply to completed Project deliverables and will be addressed in the applicable project documentation.
- INTELLECTUAL PROPERTY
Unless otherwise stated in writing, the Website, including its design, branding, text, graphics, logos, layouts, functionality, and original content, is owned by or licensed to Freelance Market Shop and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publicly display, sell, or commercially exploit Website content without our prior written permission, except were permitted by law.
Intellectual property rights relating to specific Project deliverables will depend on the applicable Quote, agreement, license, or other written terms governing that Project.
Nothing in these Terms automatically transfers ownership of Project deliverables unless the applicable Project documentation expressly provides for such transfer.
- CONFIDENTIAL INFORMATION
During a Project or business discussion, a User may provide information that is confidential or commercially sensitive.
Users should clearly identify information they consider confidential where appropriate.
The parties may agree to additional confidentiality or non-disclosure obligations for a particular Project where appropriate.
Freelance Market Shop will handle personal information in accordance with its Privacy Policy and applicable privacy requirements.
- THIRD-PARTY SERVICES AND LINKS
The Website or Services may reference or integrate with third-party websites, platforms, applications, payment providers, communication tools, analytics services, or other external services.
Third-party services may be subject to their own terms and privacy policies.
Freelance Market Shop is not responsible for the availability, security, content, policies, or practices of third-party services that are outside our control.
Your use of a third-party service may be governed by an agreement between you and that third party.
- NO GUARANTEE OF RESULTS
Freelance Market Shop provides access to professional expertise, Services, and project support. However, business, marketing, financial, technical, or other results cannot be guaranteed.
Results may depend on numerous factors outside our control, including:
- Market conditions
- Client decisions
- Budget
- Implementation
- Competition
- Customer behavior
- Third-party platforms
- Changes in technology
- Search engine or advertising platform policies
- Information supplied by the Client
- Project scope and timing
Any examples, case studies, projections, estimates, or descriptions of potential outcomes are provided for informational purposes and should not be interpreted as a guarantee of future results.
- DISCLAIMER OF WARRANTIES
To the extent permitted by applicable law, the Website and its general content are provided on an “as is” and “as available” basis.
We do not guarantee that:
- The Website will always be available or uninterrupted
- The Website will be free from errors or technical issues
- All information on the Website will always be complete, accurate, or current
- A particular Freelancer or Service will always be available
- A Project will achieve a particular business result
- The Website or Services will meet every User’s specific requirement
Nothing in these Terms excludes or limits any warranty, right, or protection that cannot lawfully be excluded or limited under applicable law.
- LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Freelance Market Shop and 9368-8232 Quebec ESA INC. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Website or Services, including loss of profits, revenue, business opportunities, data, or anticipated savings.
To the extent permitted by applicable law, our total liability arising from a specific Project or Service will be limited to the amount paid by the Client to Freelance Market Shop for the specific Service or Project giving rise to the claim.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
- INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Freelance Market Shop and 9368-8232 Quebec ESA INC., together with their directors, officers, employees, contractors, and representatives, from claims, losses, liabilities, damages, costs, and expenses arising from:
- Your violation of these Terms
- Your unlawful or unauthorized use of the Website
- Your User Content
- Your violation of the rights of another person or business
- Your failure to comply with applicable laws or regulations
This section does not apply to the extent that the applicable claim results from our own negligence, misconduct, or other circumstances for which liability cannot legally be excluded.
- SUSPENSION AND TERMINATION
We may suspend, restrict, or terminate your access to the Website or Services if:
- You violate these Terms
- You provide materially false or misleading information
- Your use of the Website creates security or legal risk
- You engage in fraudulent or abusive conduct
- We are required to do so by law
- We discontinue or materially change a Website feature or Service
Where appropriate, we may provide notice before taking such action.
Termination or suspension does not automatically eliminate obligations that arose before the termination date, including payment obligations or other obligations that by their nature should continue.
- CANCELLATIONS AND REFUNDS
Project cancellations, refunds, credits, and related matters are governed by the applicable Refund & Cancellation Policy and, where applicable, the specific terms included in a Quote, proposal, or Project agreement.
Where the applicable project terms conflict with a general Website policy, the project-specific terms may govern the relevant transaction to the extent permitted by law.
- PRIVACY
Your use of the Website may involve the collection and processing of personal information.
Our practices regarding personal information are described in the Freelance Market Shop Privacy Policy.
By using the Website, you acknowledge that you have had an opportunity to review the Privacy Policy.
- MODIFICATIONS TO THE WEBSITE AND SERVICES
We may modify, update, suspend, or discontinue portions of the Website or Services from time to time.
We may also change the Services, categories, available features, or methods through which Projects are submitted or managed.
We are not responsible for any loss resulting from a modification, suspension, or discontinuation of a website feature or Service, except where otherwise required by applicable law or an existing contractual obligation.
- CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our Services, business practices, technology, or legal requirements.
When we make material changes, we may update the “Last Updated” date and provide additional notice where appropriate or required by law.
Your continued use of the website after the updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
- GOVERNING LAW
These Terms are intended to be governed by the laws applicable in the Province of Quebec, Canada, without regard to conflict-of-law principles, subject to any mandatory laws or consumer protections that may apply to you based on your location or the nature of the transaction.
Any dispute arising from these Terms or the use of the Website will be subject to the jurisdiction of the courts having authority under applicable law.
The specific governing law and dispute-resolution provisions applicable to a particular Project may also be set out in the applicable Quote, agreement, or project documentation.
- SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue in effect to the extent permitted by law.
- ENTIRE AGREEMENT
These Terms, together with the Privacy Policy, applicable policies, Quotes, project agreements, and other documents expressly incorporated into them, constitute the agreement governing your use of the Website and applicable Services.
Where a specific written agreement or Project document contains terms that expressly apply to a particular Project, those terms will govern that Project to the extent of any conflict.
- NO WAIVER
Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision or any other provision in the future.
- CONTACT US
If you have questions regarding these Terms, the Website, or our Services, please contact us through contact information provided on the Website.
Freelance Market Shop
Operated by 9368-8232 Quebec ESA INC.
Website: freelancemarketshop.com